[Webinar] From DEX to Autonomous Endpoint Management
The digital workplace now spans on-premises and cloud apps, virtual desktops, SaaS, and a growing set of AI-powered services. Employees are using AI assistants to create content, access data, and run workflows, and IT has to keep all of it running smoothly.
Join Choice Solutions and ControlUp for an open conversation on market trends, real customer experiences, and how DEX is evolving into Autonomous Endpoint Management (AEM). Drawing on over a decade with ControlUp, we’ll show how Pulse AI turns real-time signals into action, resolving routine issues before they become tickets, easing service desk workload, and lowering operational costs.
We’ll also tackle the question every IT leader is asking: how much automation do you turn on, and where do you draw the line? With admin review controls, role-based permissions, and full audit trails, AI acts within the boundaries IT sets.
What You’ll Learn
✓ How DEX is evolving from monitoring into AEM
✓ What we’re seeing in the field as organizations adopt AI and modernize IT operations
✓ How MCP and hybrid environments are changing the way apps, data, and AI agents connect
✓ Why the lines between employee experience and AI agent experience are blurring
✓ How Pulse AI and automation simplify troubleshooting and reduce tickets
✓ How organizations balance AI autonomy with governance, control, and trust
Who Should Attend
✓ IT leaders and operations managers
✓ EUC, DEX, and digital workplace architects
✓ Endpoint management and service desk teams
✓ Organizations exploring AI-driven IT operations
Wednesday, November 18th | 10:00 AM CT