Unifying Digital Experience Management with ControlUp ONE

July 16, 2025

In today’s increasingly complex IT landscape, organizations need tools that not only monitor but actively enhance digital experiences across diverse environments. That’s where the ControlUp ONE platform stands out. This unified Digital Employee Experience (DEX) platform provides IT teams with a powerful set of capabilities, combining end-user monitoring, IT automation, and experience optimization into a single solution.


ControlUp ONE


Visibility That Drives Action

With ControlUp ONE, IT teams gain complete visibility into device health and performance across desktops, applications, and locations. Whether you’re supporting Windows, Mac, Linux, Chrome, or any other system, the platform collects the data you need to make informed decisions in real time.

But visibility alone isn’t enough. ControlUp’s AI-powered analytics help connect the dots by identifying patterns, diagnosing issues, and offering actionable insights. From there, IT can quickly correct course using real-time remediations, automation, and proactive workflows.

Built for Any Tech Stack

No matter what technologies your organization relies on, ControlUp ONE adapts. It integrates seamlessly with tools like Microsoft Intune and ServiceNow while offering robust support for VDI, DaaS, UC platforms, and cloud PCs. By centralizing monitoring and remediation, it eliminates tool sprawl and simplifies IT operations, saving both time and money.

Proactive, Not Reactive

What sets ControlUp ONE apart is its ability to move from reactive support to proactive management. Through autonomous remediation workflows, IT teams can address performance issues before they impact employees. This leads to reduced support tickets, better uptime, and a smoother digital experience.

Quantify and Improve Experience

ControlUp ONE doesn’t just fix problems, it helps measure and enhance the employee experience. With built-in DEX scoring and sentiment surveys, IT can understand how users feel about their digital tools and environments. These insights are essential for shaping a better digital workplace, improving satisfaction, and proving ROI.

Ready for the Future

The platform also offers tools for migration support, sustainability reporting, and compliance, ensuring you’re not only solving today’s problem, but preparing for tomorrow’s challenges. ControlUp ONE is more than just a monitoring tool, it’s a complete digital workplace management platform. By eliminating friction, enabling intelligent remediation, and providing real-time insights, it empowers IT to deliver a high-performing, cost-effective, and future-ready digital employee experience. Need help optimizing your digital workspace? Contact Choice Solutions today to learn more.