In sports the head coach is ultimately responsible for shaping the tea...
Defining business success? When I first started the company, the highest priorities were revenue, repeat business, and profitability. More recently that definition has expanded considerably to include exceptional customer satisfaction, […]
Creating a Family-like Work Environment Growing up in a farm-family culture I never felt comfortable working in big-firm culture where terms like employee and employer were common, and you were […]
Every organization has experienced a crisis when seemingly minor decisions resulted in disaster. And that’s usually when the finger-pointing and the blame game starts unless you have a leader who […]
Business continuity and disaster recovery (BCDR) – why should we as business owners or stakeholders care about what the acronym initials mean or why they should be important to us? […]