CEO Insights

CEO Insights

Beyond the Bottom Line: Defining Business Success

Defining business success? When I first started the company, the highest priorities were revenue, repeat business, and profitability. More recently that definition has expanded considerably to include exceptional customer satisfaction, […]

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CEO Insights

From Policies to Perks: How to Create a Family-Like Work Environment

Creating a Family-like Work Environment Growing up in a farm-family culture I never felt comfortable working in big-firm culture where terms like employee and employer were common, and you were […]

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CEO Insights

Accountability vs. Responsibility in Leadership

Every organization has experienced a crisis when seemingly minor decisions resulted in disaster. And that’s usually when the finger-pointing and the blame game starts unless you have a leader who […]

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CEO Insights

BCDR Plans: Why They Matter and Why Your Business Must Have One

Business continuity and disaster recovery (BCDR) – why should we as business owners or stakeholders care about what the acronym initials mean or why they should be important to us? […]

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