Changing of the Reins: CIO to CHRO CEO Insights 08-17-2017 By Jim Steinlage President & Chief Executive Officer Working more hours and taking advantage of new tools and technologies (like the smartphone) isn’t making us more productive. Since 2011 productivity has slowed down. WorkMarket is calling it a productivity crisis and I agree. As a leader in providing technology solutions, I am most disappointed in our IT leaders. Instead of taking the bull by the horns, they have become the bottleneck. Top three highest ranked distractions in the work place today: IT issues Data Processing Time Entry Solutions to these distractions are within reach, if CIOs aren’t focusing on the wrong things! EXECUTIVES PLACING DEMAND ON THE CHRO TO DELIVER A GREAT AND PRODUCTIVE USER EXPERIENCE IS NOW MORE THAN JUST A TREND. CIOs that are focused on the right things are asking themselves these 5 questions: Am I focused on transformation with my decision or purchase? Am I focused on building hierarchical silos or am I building a network of cross functional teams for agility, speed, and accountability? Is the organization spending more money on digital technology outside the control of IT? And why? Do I have the skills and vision to unite business operations and technology? Have I empowered and challenge my team to collaborate across functional teams to see how we can use automation technology to eliminate mundane tasks and busy work?