Like people, each work environment is unique. From the way users log in, how they connect to their resources, which VDA their session lands on, to the hardware they are using all make up an environment’s particular characteristics. There are so many factors that trying to ensure a nice, stable, heartbeat for your work environment can be a difficult job.

Monitoring remote devices is challenging. If the device is a user’s personal computer, installing endpoint management software can cause a conflict of wants between the user and the corporation. Users want privacy and to use their devices however they see fit. Organizations want to control the device to ensure that key metrics and SLAs are met and that the device is following the organization’s security protocols. And corporations want to monitor user activity on their devices to ensure compliance with things like data retention and reduce or warn of detected illicit activity.