Little Rock, AR 3,200+ Employees Banking & Finance

Overview

As one of the largest regional banks in the central US, this organization has a profound commitment to community well-being. Their ethos revolves around recognizing the inherent value in supporting and nurturing the community. They embrace a holistic approach, where giving back is ingrained in their business culture. Through initiatives and consistent volunteering efforts, their associates have made an impactful difference in local communities, contributing volunteer hours, financial support, and essential item donations.

Originating as a modest local bank over 100 years ago, their growth has been remarkable, expanding their footprint across multiple states and establishing a strong presence with hundreds of branches. Despite this substantial expansion, they have upheld their community-focused mission, placing a strong emphasis on cultivating authentic customer relationships and offering a comprehensive array of products and services.

Specific Technology Challenges

The bank encountered significant challenges, largely due to its rapid growth and expansion into other states. As the institution continued to grow through various acquisitions, the number of branches increased substantially, requiring a scalable upgrade in their technological infrastructure.

A critical issue was that all applications were running on physical desktops, demanding on-site IT support from professionals. This approach became increasingly cumbersome and inefficient as the bank extended its reach to encompass more states and establish numerous new locations. The decentralized nature of their support, coupled with the reliance on traditional desktop-based systems, posed a significant challenge in managing and maintaining a cohesive, efficient, and scalable IT framework.

Opportunities for Improvement

This prompted the bank to recognize the increasing need for a comprehensive overhaul of their technology setup to keep pace with their rapid growth and ensure seamless operations across their expanding network. To do this, the bank needed a scalable process to tackle their IT challenges more effectively.

A game-changing opportunity came in the form of VDI (virtual desktop infrastructure) from Choice Solutions, which offered a streamlined approach to IT support. By centralizing their desktop environments through VDI, the bank could now manage and support computers remotely, reducing the reliance on on-site IT professionals for routine tasks.

Solution for Success

With VDI allowing seamless remote accessibility, the bank was better positioned to support its expanding network of branches across various states. This partnership with Choice Solutions played a crucial role in aligning the bank’s technology infrastructure with its ambitious growth plans, laying the groundwork for efficient continued expansion. Ultimately, the adoption of VDI marked a notable improvement in the bank’s ability to navigate the challenges of growth and quickly adapt to an ever-evolving operational landscape.

In addition to VDI, the bank utilized several key services through Choice Solutions that played a vital role in their successful expansion. Adding ControlUp helped equip their team with much-needed tools and adding professional services ensured that their core operations were streamline and capable of handling their expanding requirements.

Why Choose Choice Solutions

Enhancing your organization’s IT operations with VDI is a pivotal step for many growing industries. Choice Solutions is here to guide you and listen to your needs. With our extensive expertise, we simplify VDI implementation and deliver a seamless transition to a more efficient tech landscape.

Ready to transform your IT infrastructure? Connect with Choice Solutions today and explore how our partnership can drive your tech-driven success story.