Managed IT Services: Driving Healthcare Excellence Technology 04-3-2024 Technology is now a critical component of the healthcare industry, improving patient outcomes and protecting sensitive personal information. Healthcare providers cannot afford tech-related disruptions, miscalculations, or vulnerabilities that expose them to legal, financial, and reputational damage. A proven managed IT services partner with an expert team and resources to help hospitals, clinics, and doctors’ offices leverage technology can support these providers in delivering the highest quality patient care. Tech-Related Challenges Faced by Healthcare Providers Healthcare providers face an array of tech-related challenges that can compromise patient care, data security, and organizational resilience. Strict compliance mandates, human error, cyber threats, and insider risks pose significant obstacles to delivering first-class care. Providers that don’t take steps now to adequately address these issues are potentially exposing themselves to legal repercussions, financial losses, and reputational harm. The most common tech-related challenges confronting the healthcare industry include: AI and other emerging technologies – As more healthcare providers adopt AI, Internet of Things (IoT) devices, and other technologies, novel vulnerabilities and skill gaps emerge that require proactive risk mitigation. Compliance complexities – Providers must adhere to industry regulations like HIPAA, which govern patient data privacy and security. Non-compliance can result in hefty fines and lawsuits. Cyber threats – Hospitals and medical practices are the number-one targets for ransomware, malware, and other cyberattacks that can cripple operations and compromise data. Human error risks – Staff mistakes, from mishandling sensitive data to improperly using systems, can lead to serious data breaches. Outdated software, hardware, and legacy systems exacerbate these risks. Insider threats – Rogue employees, partners, and third-party vendors with malicious intent pose dangers of data theft, sabotage, or unauthorized system access, as well as exposing providers to HIPAA violations. Hospitals, clinics, and doctors’ offices without a high level of cyber resilience, including security measures, reliable secure backup and recovery capabilities, and stringent access controls, leave themselves open to crippling attacks. It’s now-or-never time for these and other healthcare providers to reimagine and rebuild their IT practices and postures to ensure they don’t suffer severe consequences that jeopardize their operations and the patients they serve. Managed IT Services: The Path to Healthcare Excellence Managed IT services from an MSP allow healthcare providers at any scale to tap into enterprise-grade IT capabilities, security, and support while reducing costs and freeing up internal resources. Choice Solutions is committed to helping the healthcare industry become more protected against its unique challenges, including data security, regulatory compliance, and interoperability issues. Our leading-edge technology solutions give you the tools and resources you need to improve quality of service and IT operational efficiency. Choice Solutions’ comprehensive suite of services offers providers: Access to Latest Technologies – A vast partner ecosystem makes it possible to equip healthcare providers with emerging technologies like AI-powered diagnostics, IoT remote monitoring, telemedicine tools, and more. A strategic IT roadmap ensures your business or organization remains at the forefront of technological trends and advancements. Consistent System Uptime and Reliability – Critical system failures can result in hours or days of downtime, something no healthcare provider can afford. Proactive 24/7 monitoring and maintenance of networks, servers, and applications allows for rapid issue detection and resolution before operations are disrupted. A team of IT experts provides prompt remediation to maximize system uptime, availability, and reliability, keeping services running smoothly around the clock. High-Level Security and Data Protection – Advanced security solutions with 24/7 monitoring and support provide a multi-layered defense against cyber threats and data breaches, ensuring providers meet all HIPAA and regulatory requirements for safeguarding sensitive patient data. Scalable Cloud Services – Secure, HIPAA-compliant cloud computing solutions provide seamless storage, backup, disaster recovery, EHR/EMR hosting, and virtually any application environment, all scalable to meet evolving needs. Threat prevention is delivered across networks and in the cloud to ensure high-level security and minimize the disruption of critical medical and business processes. Significant Cost Savings – Enterprise-grade IT capabilities and resources through a predictable managed services model eliminate major capital outlays and overhead costs associated with hiring, onboarding, and maintaining an in-house IT team. Unlimited support provides exceptional value, while cloud services save providers money by reducing or eliminating the need for physical infrastructure and lowering operational expenses. Managed IT Services from Choice Solutions Choice Solutions is a trusted managed IT services provider for the healthcare industry, backed by a team of IT experts across multiple disciplines, ensuring customized solutions to enhance patient care, drive operational efficiency, and reduce costs. From robust cybersecurity and data management solutions to hybrid cloud computing, networking, and beyond, we implement best-in-class technologies, customizing our services to align with each healthcare provider’s unique objectives for enhancing patient care, reducing costs, and optimizing operational efficiencies. Choice Solutions is a trusted co-pilot in bridging the latest advancements with specific organizational priorities. Contact us today to schedule a consultation and see how we can help.