A managed service provider (MSP) is a third-party company remotely managing a customer’s information technology (IT) infrastructure and end-user systems. Small and medium-sized businesses (SMBs), nonprofits, and government agencies hire MSPs to perform a defined set of day-to-day management services. These services may include network and infrastructure management, security, and monitoring. MSPs handle the complex, consuming, or repetitive work involved in the management of IT infrastructure or end-user systems. 

Key Benefits of Using a Managed Service Provider (MSP)

A managed service provider can play a crucial role in today’s fast-paced and technology-driven business landscape – offering valuable support to organizations seeking seamless IT management and improved efficiency. By entrusting IT infrastructure and end-user systems to a capable MSP like Choice Solutions, businesses can experience an array of benefits.

• Assist with inconsistencies in IT staffing. If an organization lacks IT knowledge or has high turnover, it can outsource some of its tasks to the MSP. 
• Technical expertise. Hiring a reputable MSP like Choice Solutions provides an organization with access to Tier II & Tier III resources. 
• Provide business continuity. Stay resilient by ensuring business continuity and creating a remediation plan in the event of an incident or major disaster.  
• Provide constant network monitoring. Many MSPs offer 24/7 monitoring services using network monitoring tools that provide system visibility and cloud management. 
• Improve security. MSPs provide proactive security monitoring and awareness training for your business.  
• Improve cost efficiency. If numerous unplanned repairs are needed, paying a fixed monthly charge can be more cost-effective than paying hourly. While an MSP handles the day-to-day management services, organizations can focus on improving their overall business strategy. 

How Choice Solutions Can Help

Whether your business needs immediate technology upgrades or simply wants to move toward a more efficient and up-to-date IT system, Choice Solutions can arrange a managed services partnership to make the desired updates for your information technology and workforce systems. Armed with cutting-edge monitoring technologies and cloud options, our elite team of specialists can help businesses avoid system failures while improving efficiency and workflow. Contact us today for more information.