Shannon Fleming is the Director of Sales Operations. She joined the Choice Solutions team in 2011 as Sales Operations Coordinator. With over 10 years of experience in sales operations, Shannon brings a strategic, detail-oriented approach to optimizing performance and driving results. Shannon’s foundation in customer service has shaped a people-first mindset, enabling Choice Solutions to bridge the gap between operational efficiency and client satisfaction. Shannon is passionate about building systems that scale, refining the small details that make a big difference, and leading with clarity and purpose – ensuring the Choice sales team is equipped with the tools, insights, and support they need to succeed.
She attended the University of Central Missouri where she graduated with her Bachelor’s and Master’s Degrees.
Shannon is married with one daughter. She enjoys spending time with her family, reading, and finding new coffee spots to try.