Fort Worth, TX 5,800+ Employees Healthcare

Overview

In the healthcare sector, the impact of comprehensive and intentional services can be transformative, especially for pediatric care. As a large not-for-profit children’s hospital, this provider prides itself on their community-driven initiative to build a vital facility for children’s health. Today, it stands as a beacon of medical excellence, on a local, state, and national level.

What sets this hospital apart is its extensive network of over 60 locations across Texas, offering primary, specialty, and urgent care for pediatrics. This network ensures that families have easy access to top-ranked specialty programs and a comprehensive range of services tailored to meet the unique health needs of children.

The center’s overarching goal is to foster aligned collaborations, striving to make the North Texas region one of the healthiest places to raise a child. Their foundational ethos is grounded in a spirit of generosity, a legacy that continues to shape its approach to healthcare and community service. Through their dedicated efforts, they not only uphold their mission to provide exceptional care, but also reinforce the community’s trust and commitment to the health and well-being of its youngest members.

Specific Technology Challenges

Transitioning from paper records to electronic health records (EHRs) presented a significant technological challenge. The traditional method of paper records, while familiar, was becoming increasingly impractical in the face of modern healthcare demands. The shift to EHRs was not merely a transition of data from physical to digital, but a complete overhaul of how information was accessed, stored, and secured.

One of the most daunting aspects of this transition was the reliance on physical desktop computers. This setup posed two major issues: security issues and on-site support. In the healthcare sector, where patient privacy and data security are essential, the risks associated with desktop computers were considerable. Ensuring HIPAA compliance and protecting sensitive patient information required a robust security framework, which was challenging to implement and maintain with physical hardware.

Furthermore, desktop computers demanded significant on-site support. The maintenance, updates, and troubleshooting of numerous machines across the hospital’s extensive network of locations strained their IT resources. This strain was felt not only in terms of manpower, but also in operational costs.

The hospital faced a critical point; it needed to modernize its record-keeping without disrupting the exceptional level of care it was known for. The migration towards a more efficient, secure, and digital system was complex, requiring a thoughtful and tailored approach to technology integration.

Opportunity for Improvement

The hospital’s need to modernize its systems without expanding support staff created a unique opportunity for Virtual Desktop Infrastructure (VDI). VDI allowed the role of traditional desktop computing to a more centralized and streamlined approach.

This offered a solution that significantly reduced the complexity of on-site IT management and allowed the hospital to manage and troubleshoot its systems remotely, negating the need for a large on-site IT staff. Another benefit of VDI is its ability to centralize control, making it easier to deploy updates, enforce security protocols, and manage data across the hospital’s extensive network.

Solution for Success

The solution to the hospital’s pressing technological challenges came in the form of a strategic partnership with Choice Solutions. Choice Solutions brought a wealth of experience and a proven track record in delivering effective VDI solutions.

The collaboration began with a comprehensive analysis of the hospital’s existing IT setup, workflows, and specific challenges. This assessment allowed Choice Solutions to tailor a VDI solution that aligned perfectly with the hospital’s objectives of minimizing on-site IT complexity and managing resources more effectively. Moreover, this offered unparalleled flexibility and scalability, which were critical for the hospital’s dynamic environment.

The partnership also addressed the issue of limited IT staff. Choice Solutions provided ongoing support and maintenance, reducing the hospital’s reliance on a large in-house IT team. This not only streamlined IT management and bolstered security, but also played a critical role in enhancing the overall efficiency and effectiveness of patient care services. Over the years, the hospital has continued to expand its partnership with Choice Solutions.

Why Choose Choice Solutions

Embracing Virtual Desktop Infrastructure (VDI) is a strategic move for any forward-thinking organization. At Choice Solutions, we stand ready to not only guide but also to attentively understand your unique needs. Leveraging our deep expertise, we ensure that the journey towards VDI is streamlined, leading you towards a more efficient and effective technological landscape.

Are you prepared to elevate your IT infrastructure? Contact Choice Solutions and discover the ways in which our partnership can be the catalyst for your organization’s technological success story.